Terms of service

OVERVIEW

Welcome to My store! The terms ‘we’, ‘us’ and ‘our’ refer to My store. My store operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the ‘Services’). My store is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced here (these ‘Terms of Service’ or ‘Terms’), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or our Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information you provide in our store is correct, current and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services accurately in our online store. However, please note that product colors or appearance may differ from how they appear on your screen due to your device type and settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be the same as shown or presented in our online stores.

All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. My store reserves the right to accept or decline your order for any reason, at its sole discretion. Your order is not accepted until My store confirms its acceptance. We must receive and process your payment before accepting your order. Please review your orders carefully before purchasing, as My store may be unable to accommodate cancellation requests after an order is accepted.

If we do not accept, change or cancel an order, we will attempt to notify you using the email address, billing address or telephone number you provided when placing the order.

Your purchases may be returned or exchanged only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.

SECTION 4 - PRICING AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in the order confirmation emailed to you. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs or import charges.

Prices in our online stores may differ from those in physical stores or online or other stores operated by third parties. From time to time, we may offer promotions on the Services that affect pricing and are governed by terms and conditions different from these Terms. If a promotion's terms conflict with these Terms, the promotion's terms will prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including email address, credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are duly authorized to use the card for your purchase, (iii) the charges you incur will be honored by your credit card company, and (iv) you will pay the charges you incur at the published prices, including shipping and handling charges and any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs procedures or events outside our control. Once we transfer products to the carrier, title and risk of loss transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and their design, selection and arrangement, are owned by My store, its affiliates or licensors and are protected by United States and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

Except as expressly provided here, nothing in these Terms grants, or shall be construed as granting, any license or other rights under any patent, trademark, copyright or other intellectual property of My store, Shopify or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted here are reserved by My store.

My store's names, logos, product and service names, designs and slogans are trademarks of My store or its affiliates or licensors. You must not use those trademarks without My store's prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be given access to customer tools offered by third parties as part of the Services, which we neither monitor nor control nor have input into.

You acknowledge and agree that we provide access to such tools ‘as is’ and ‘as available’, without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure you are familiar with and approve the terms under which the relevant third-party providers supply them.

We may also offer new features through the Services in the future, including new tools and resources. These new features will also form part of the Services and be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access these materials or websites, you do so at your own risk.

We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources or content on them. Review the third party's policies and practices carefully and ensure you understand them before making any transaction. Complaints, claims, concerns or questions about third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify's relationship with your store and must not be removed or modified.]

My store is powered by Shopify, which allows us to provide the Services. However, any sale or purchase in our store is made directly with My store. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and My store, including any injury, damage or loss resulting from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with My store.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read this Privacy Policy.

Because Shopify hosts the Services, Shopify collects and processes personal information about your access to and use of the Services to provide and improve our Services. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in a country other than your country of residence, to provide you with the Services. Review our Privacy Policy [LINK] for more information on how we, Shopify and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively ‘Feedback’), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve, optimize and promote the Services, and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that (i) you own or have all necessary rights to all Feedback, (ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback, and (iii) your Feedback complies with these Terms. We are not and will not be obliged (1) to keep your Feedback confidential, (2) to pay compensation for it, or (3) to respond to it.

We may, but are not obliged to, monitor, edit or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or to violate any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree it will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone else, or mislead us or third parties about the origin of Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after you submit your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for an unlawful or malicious purpose; (b) to violate international, federal, provincial or state regulations, rules or laws, or local ordinances; (c) to infringe our or others' intellectual property rights; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse material that does not comply with these Terms; (g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam or similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in conduct that restricts or inhibits anyone's use or enjoyment of the Services or that we determine may harm My store, Shopify or users of the Services, or expose them to liability.

You further agree not to: (a) upload or transmit viruses or malicious code that is or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, scrape, sell, resell or exploit any part of the Services; (c) collect or track others' personal information; (d) spam, phish, pharm or pretext the Services; (e) use any robot, spider, scraper, data-gathering or extraction tool, automatic device or process, artificial intelligence tool such as agentic AI, or automated or manual means to access the Services; or (f) interfere with, circumvent or bypass security or authorization features, robot exclusion headers or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time, without notice, if we determine you have violated these Terms.

SECTION 14 - AGENTS

14.1 This section (the ‘Agent Terms’) applies if you use, permit, enable or cause the deployment of an Agent to access, use or interact with any Services. ‘Agent’ means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity, and which may run on behalf of or using the person's device without direct supervision.

14.2 No Agent may access, use or interact with the Services unless it identifies itself and operates in strict compliance with section 14.4 below at all times. In addition, no Agent may access, use or interact with the Services if we have requested it refrain from accessing, using or interacting with any Services.

14.3 We may limit Agents' access to, use of and interaction with the Services, and how they do so, including through technical measures.

14.4 Agents must: (i) in every HTTP/HTTPS request, identify that the request comes from an Agent and disclose its name by including ‘Agent/[agent name]’ in the request's user-agent field; (ii) not conceal or create confusion about Agent access, use or interaction, including by (a) mimicking human behavior and interaction patterns or (b) completing or bypassing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) respond truthfully to questions or instructions seeking to determine whether interactions come from a human or computer; and (iv) not circumvent or otherwise avoid measures intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part of them, at our sole discretion, at any time without notice. You remain liable for all amounts due up to and including the termination date.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information presented on or through the Services is provided solely for general informational purposes. We do not warrant its accuracy, completeness or usefulness. Any reliance you place on it is strictly at your own risk. We disclaim all liability and responsibility arising from reliance on such materials by you, other visitors to the Services or anyone informed of any of their content.

EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF IMPLIED OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, REVENUE, SAVINGS OR DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY SERVICES OR PRODUCTS PURCHASED THROUGH THEM, OR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THEM, EVEN IF ADVISED OF THE POSSIBILITY.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless My store, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or claims, including attorneys' fees payable to third parties, due to or arising from (1) your breach of these Terms of Service or the documents incorporated by reference, (2) your violation of any law or third-party rights, or (3) your access to and use of the Services.

We will notify you of indemnifiable claims, provided that failure to notify you promptly does not relieve your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, including the choice of counsel, but will not settle a claim imposing non-monetary obligations on you without your consent, which shall not be unreasonably withheld. You will cooperate in defending indemnifiable claims, including providing relevant documents.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, it remains enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms of Service, without affecting the validity or enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms of Service does not constitute a waiver of it.

These Terms of Service and any policies or operating rules published by us on this site or regarding the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding prior or contemporaneous agreements, communications and proposals, oral or written, including earlier versions of these Terms of Service.

Ambiguities in interpreting these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this agreement or any rights or obligations under these Terms without our prior written consent, and any attempt to do so is void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services are governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction where My store is headquartered. You and My store agree to the jurisdiction and personal venue of those courts.

SECTION 23 - HEADINGS

The headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO THESE TERMS OF SERVICE

You can review the most current version of these Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for checking our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and those changes will take effect on the date specified in the notice. Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to soulsphereusa@gmail.com.

Our contact information is listed below:
soulsphereusa@gmail.com